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              • Home/Privacy Policy

                Privacy Policy

                Edusentials Ltd - Privacy Policy 

                At Edusentials we are committed to maintaining the trust and confidence of visitors to our web site, and users of our service. Our website has been created to assist nurseries, schools, academies and other educational organisations, as well as parents and childminders, to obtain information relating to our products and to purchase online if required. We particularly want you to know that Edusentials is not in the business of renting, selling, or trading email lists with other companies and businesses for marketing purposes. Just to make things clear, in this Privacy Policy, we’ve provided information on what, when, how and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

                Our website is owned and managed by:
                Edusentials Ltd, Ribble Court, 1 Mead Way, Padiham, Lancs. BB12 7NG
                Our website contains a few pages where you can provide us with information, for example, when you register with us or place an order online. 
                If you have any queries about the information collected via our website, we can be contacted at the above address or via email: mail@edusentials.co.uk 


                What Information do we collect about you?

                Personal Information you give us
                We may collect the following information about you:
                Name and address
                Email address and telephone number
                Information about the organisation you work with, if related to a specific order for delivery purposes only
                Information regarding your purchases
                Information you give us to fulfil your order
                Any information within correspondence you send to us
                Cookies are used on our site purely to keep track of the contents of your shopping cart, to store your delivery
                        address and to enable you to log in again as a revisiting customer.
                We also collect general data on the usage of our website through our use of Google Analytics. 
                        This shows us the number of visitors and behaviour patterns, which helps us to enhance our site for a better
                        user experience.
                        This information doesn’t identify anyone visiting our website.

                We do not collect sensitive personal information


                How do we collect your personal information?

                When you contact us
                We may collect personal information from you when you:
                ring us.
                complete a form online
                register online
                enter information into your user account
                you/your organisation requests us to provide goods


                How do we use your personal information?

                To ensure we complete your order as requested
                To contact you with information/updates regarding your orders
                To advise of offers or clearance lines (if subscribed)

                Who we may share your personal information with?

                Our manufacturers to enable order fulfilment through our supply chain. 
                MailChimp, to deliver our promotional emails, where consent has been given by existing customers or by
                        visitors to our website signing up to receive our offers.  
                       We gather statistics around email opening and clicks using industry standard technologies to help us monitor
                       and improve our communications with you.
                       For more information, please see MailChimp’s privacy notice.
                       You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our
                       emails or by emailing us mail@edusentials.co.uk with UNSUBSCRIBE in the subject line.
                If we are required by law, or to enforce or apply our terms of use.
                        This includes exchanging information with other companies and organisations for the purposes of fraud
                       protection and credit risk reduction.

                We do not share information for marketing purposes

                How long do we keep your personal information?

                We will keep your personal information for as long as you are a customer of Edusentials Ltd.
                We retain personal data only for as long as necessary to provide the products and services you have requested
                        and thereafter for legitimate legal or business purposes mandated by law, contract or similar
                        obligations applicable to our business operations.
                After you stop being a customer, we may keep your data for up to 10 years to respond to any questions of
                        complaints or to comply with legal requirements.
                You may exercise your right to have your information erased where we do not need to hold it in connection with
                        any of the reasons permitted or required under the law.

                What do we do to protect your personal information?

                We are committed to ensuring that your information is secure.
                        To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and
                        managerial procedures to safeguard and secure the information we collect online.
                Purchases made via our website are processed via Sagepay which encryption is coded for security and to
                        ensure that sensitive data is protected.
                When making a payment over the telephone the payment is processed again via Sagepay, offering the same
                       security. Credit card details will be handled securely to ensure confidentiality.
                       No bank or card details are logged or stored by our admin team.

                What choices do you have in relation to your personal information?

                You are entitled to view, amend, or delete the personal information that we hold about you.
                         Email your request to our data protection officer Christine Meah at
                         christine.meah@edusentials.co.uk 

                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 

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